University Textbooks Business & Finance Books

Leading Teams: A Practical Guide (Advance Book 3)

Creating a successful team takes more than throwing a group of people together and saying "Now you're a team. Let's get to work." Teamwork doesn't happen automatically. In fact, when a new team first comes together, there's often a period of uncertainty, mistrust, and conflict. What happens during this critical time can make or break not only the team's ability to meet its goal but also the team itself.If your organization decides to take a team approach, it's crucial for you, the team leader, to make the effort to set the stage for success during the Forming phase of team development. The main purpose of this course is to show you how to bring together a group of individuals and turn that group into a true team.But what exactly is a true team? And how does it differ from a regular work group? Well, in a traditional work group, members don't work toward a common purpose. Each person is accountable only to himself and doesn't depend on the rest of the group.Now compare this to a team. A true team is typically comprised of a small number of individuals whose skills complement each other. A team works toward the same purpose and goals – this is its reason for being. And members of an effective team are open and honest. They feel like they can count on each other.Now that you know what a team is, consider some of the benefits of taking a team approach: you'll have group buy-in, with the result being more motivation and better performance, you'll be able to pool expertise and resources, and you'll find that the team has better ideas and problem-solving abilities than an isolated employee.Leading a team is like being the captain of a ship. You'll have to ride the calms and storms, but with the support of your crew, you'll reach your final destination. This course will focus on the formation phase of team development, and will provide you with strategies to ensure your team succeeds in spite of the storms you encounter.As team leader, one of the most important jobs you will perform is building the foundation for an effective, high performance team.Ultimately, it's the team leader who's responsible for team success. The sooner you can get your team working as a united force, the better its chances of success. As team leader, you need to concentrate on building a productive and effective team early in the team-building stage.Team leaders who fail to put the work in up front to build a strong, productive team run the risk of developing a team hampered by a lack of direction, internal conflict, and misassigned team roles. All of which can result in the team failing to achieve its objectives.Three areas are particularly important when building an effective team. It's important to establish team goals in the early stages of team building to set the team's direction. The team leader's job is to provide the leadership necessary to establish team goals. However, this is a team activity and must involve all team members.Assigning the right people to the right roles is important because, when done correctly, the effectiveness of the team increases. Team leaders are responsible for assigning roles, and they must assign the right people to the right roles based on ability. This helps ensure the team achieves its objectives or goals.Establishing effective guidelines for the conduct of the team is important because it helps the team work together. Team leaders have to take a proactive role in working with the team to define guidelines for conduct so that everyone is certain about how to behave, communicate, and work together.The team leader plays the key role in building a successful team. As you perform the role of team leader, work with your entire team to establish and agree on the team's goals, roles, and guidelines for conduct. Doing so will greatly improve your chances for success.

Managing Difficult Conversations: A Practical Guide (Advance Book 2)

Preparing for difficult conversations is an important part of effective communication in the workplace. A difficult conversation is one where emotions are involved, there's an element of risk, and the exchange has the potential for confrontation.When you're preparing for a difficult conversation, don't avoid the situation. Make sure your goal for the conversation is clear, realistic, and relevant. And make sure to choose an appropriate time and place to have the conversation.There are four steps to changing a negative internal monologue to a positive internal monologue. Step one is to be aware of your negative inner voice. Step two is to consider both positive and negative possible outcomes of having the conversation. Step three is to focus on the goal of the conversation. And step four is to develop a positive internal monologue by reframing negative thoughts in a positive way.Preparing for a difficult conversation involves analyzing the practical and emotional levels of the conversation, and then planning your approach.Guidelines for analyzing the practical level are to consider the other person's perspective, consider your own viewpoint, make sure you understand the situation, make sure you don't assign blame, admit your mistakes, and reverse roles to consider the other side of things.Analyzing the emotional level involves managing both your emotions and the other person's emotions. Planning the conversation involves identifying your goal, outlining the structure of the conversation, and rehearsing the conversation.When you're preparing for a difficult conversation, it's imperative to examine your own attitude toward the conversation. Your mind-set is the logical thinking that determines how you interpret and respond to communication. The right mind-set will make it easier to communicate effectively and reach the goal of your conversation. The four qualities of an appropriate mind-set are being open-minded, collaborative, empathic, and engaged.Having a difficult conversation, and making it progress well, requires following a clear structure. It should also involve adopting an appropriate communication style to suit the individual and the context.There are five steps to creating progress in a difficult conversation. First, open with an agenda. Second, invite dialogue. Third, share views and perspectives to learn from each other. Fourth, look for a mutual understanding, and finally, design an action plan.Your communication style throughout the conversation is crucial to a positive outcome. It's important that you're clear and direct, and focus on the facts. You need to be honest and fair to your colleague. Also, be assertive but tactful, and listen effectively.Once a difficult conversation is opened well, the second step is inviting dialogue. This involves connecting with the other person by using strength-focused communication.Strength-focused communication can keep others engaged. This involves speaking to a person's strengths, acknowledging feelings, and understanding the benefits of another approach.

Delegation Essentials: A Practical Guide (Advance Book 5)

Many managers, perhaps yourself included, think that if they want a job done right, they'd better do it themselves. Maybe you've had a negative experience delegating in the past and were disappointed with the results. Or perhaps you have perfectionist tendencies, and believe you can do the job better than anyone else.Possibly you don't delegate often because you simply don't know where to begin or how to do it effectively. Regardless of your own experience with delegating, chances are if you don't delegate, you have way too much on your plate.When you insist on doing everything yourself, as many managers tend to do, you're not devoting your full attention to your true responsibilities as a manager – coaching, motivating, planning, and monitoring.This course will provide you with the information and tools you need to begin delegating effectively. In it, you'll learn several key aspects of delegating:¥exactly what delegation involves and how it can benefit you, your employees, and ¥the organization the qualities that all good delegators have in common, and¥the four different delegation styles.Whether you've never delegated before or are a seasoned delegator, this course will show you how to use delegation to empower your employees to take responsibility for tasks. Instead of worrying that the job won't be done right, you'll be confident that your employees know just what to do. And even more importantly, you'll no longer waste time doing tasks that could be better done by someone else. You'll be able to get back to doing your real job – managing.Do you remember when you first started working in business? You probably got that job because you had special abilities or skills your employer found valuable. Now think about your first good performance review or promotion. It's likely you were praised or rewarded because you were detail-oriented, took responsibility for completing tasks yourself, and didn't try to pass your work on to other people. Well, now you're a manager and it's time to let go of all that.It's often a little shocking for people to realize that the very qualities that made them good employees may hold them back as managers. After all, it was those traits that allowed them to become managers in the first place. But management involves a special skill – delegation. Delegating involves letting go of doing everything yourself, and learning to get things done through other people.There are four steps in the task delegation process. First, choose which task to delegate. Then select the person to perform the task. Next, assign the task to the person. And finally, monitor the person's performance and give feedback.In this course, you'll learn how to implement the four steps of task delegation to delegate work effectively. You'll discover how to determine which tasks should or shouldn't be delegated, and how to choose the right people for those tasks. You'll discover the best way to assign tasks so your employees understand and accept their new responsibilities. You'll also learn how to monitor your employees, and give feedback that will help them be successful at their delegated tasks.It seems like delegating work should be simple – just ask someone to do it, and that's one less thing for you to worry about. But even when you've done your best to match the right task with the right person, problems can arise. Delegation is a learning process – for you and for your team.

Customer-Driven Process Improvement: A Practical Guide (Advance Book 7)

Consumer markets are often extremely competitive. For example, wireless service providers or consumer electronics have come to understand that an exemplary product no longer guarantees success. When the quality or value of a product no longer sets a business apart from the competition, other factors come into play.Companies held high in customers' esteem will typically be successful. Historically, these include businesses focused on increasing efficiency in production, cost reduction, and other internal processes. However, one of the most effective ways to leave customers satisfied is to let their needs and requirements be the driving force behind business process improvements.Customer-driven process improvement is an approach where customer feedback is an opportunity for organizations to analyze their operations and processes, and find ways to improve customer satisfaction. This book outlines a six-stage framework for the identification and implementation of customer driven process improvement opportunities.The framework includes learning how to determine customer needs and translating these needs into process requirements. It also discusses how to map and measure current processes, analyze process problems, and identify improvement ideas and solutions. Finally, it includes instruction on how to successfully implement and sustain process improvements.A business is as unique as the individual processes that it uses. This book offers a foundation for successful customer-driven process improvement. It introduces the ideas and tools for identifying your customers' needs, and incorporating these needs into your processes. Doing this will give you the competitive edge that's important to thrive in contemporary marketplaces.

Assertive Communication: A Practical Guide (Advance Book 1)

Do you sometimes feel that your professional style is too passive, too hesitant and weak? Or do you find yourself acting aggressively toward others in the workplace, being too critical and overbearing?Do you wonder if there is another professional business style that might be right for you? The answer may well be yes. Many people find that an assertive style meets their professional needs. Others around you appreciate this solid, constructive approach. And you can feel in control using this style to deal with co-workers or even manage or supervise employees. The assertive style can be your win-win style.Try the role of an assertive business professional. It can be the right style for you. You can find yourself acting proactively and dealing with others responsibly. What a great feeling. The good news is that you don't have to achieve this role by yourself. This course will give you tools to help. You will learn about: becoming an assertive professional, proactive listening strategies, constructive feedback strategies.Do you sometimes feel trapped in the way you commonly act at work? Or even angry at others who act as though you're a nonentity or someone to be avoided?How would you like to take the lead in developing the assertive professional style you've dreamed of having, one that lets you avoid traps and anger? It's up to you to decide when you want to take charge of your life.You've reached the right conclusion when you decide that you're the best person to take the lead in developing your professional style. You can blossom as an individual when your actions form the foundation for an assertive style that you can build on and strengthen.Your self-confidence will increase as you use the course's methods and guidelines to change your professional style to the style you've dreamed of having.If you have an optimistic attitude, your efforts to develop your style can be both personally and professionally rewarding. The material covered in this course will give you the tools to help yourself. The three lessons are: Developing Your Assertive Style, Self-development Strategies, and Assertive Interactions.

Dismissing an Employee: A Practical Guide (Advance Book 10)

Dismissing an employee is never a stress-free task. It can be emotionally daunting and – if done improperly – could have legal ramifications. However, with preparation, you can make this tough experience easier on yourself, your company, and the employee being dismissed.To make the dismissal process run smoother, there are four steps you can take when considering whether to dismiss an employee. The first is to ensure the employee knows the rules. The second is to warn the employee of inappropriate performance or behavior, and plan corrective actions. The third is to assess the employee's improvement after a given time frame and then make a final decision. The fourth is to prepare a clear and concise dismissal letter, if necessary.In this course, you'll learn more about the appropriate steps to take prior to dismissing an employee. This includes using documentation to facilitate awareness and following a progressive disciplinary procedure. You'll also find out how to determine if a dismissal is warranted based on the offense, an assessment of the employee, and the organizational impact.At some point in their careers, most managers will have to undertake the unpleasant task of dismissing an employee. Although this can make for an uncomfortable conversation, both the manager and the employee can learn and grow from the experience if it's handled correctly.If you feel unsure about how to handle dismissals there are guidelines you can follow that will increase your confidence and make for a smoother experience. Handling dismissals effectively means preserving the dignity of the employee and minimizing the impact on the team and the organization.You, as a manager, can follow three steps to managing dismissals effectively. This course outlines the steps involved in preparing for dismissals; guidelines for conducting a dismissal interview, such as dealing with employee reactions; and what to consider when following up on the dismissal after the meeting.

The Investment Trusts Handbook 2021: Investing essentials, expert insights and powerful trends and data

The Investment Trusts Handbook 2021 is the latest edition of the popular annual handbook for anyone interested in investment trusts – often referred to as the City’s best-kept secret, or the connoisseur’s choice among investment funds.With fascinating articles by more than a dozen different authors, including analysts, fund managers and investment writers, plus pages of data and analysis, the handbook is an indispensable companion for anyone looking to invest in the investment trust sector. Contributors include John Baron, Robin Angus, Max King, Sandy Cross, Peter Spiller, Simon Elliott, James Carthew and many more. It is expertly edited by well-known author and professional investor Jonathan Davis.The Investment Trusts Handbook 2021 is an editorially independent educational publication, available through bookshops and extensively online. Distribution is supported by Aberdeen Standard, Allianz Global, Axiom Alternative Investments, Baillie Gifford, Bellevue Asset Management, Fidelity International, JP Morgan and Polar Capital. We share an interest in spreading awareness of investment trusts as an option for self-directed investors and financial advisers.

Productivity Hacks: How to do less and get better results

Is it possible to do less and get better results? Absolutely! Can anyone learn the productivity hacks needed to do it? Absolutely!Bottom line is that most of the “stuff” we fill our to do lists with can be eliminated, delegated or deprioritized. Even with those three things applied, there are still several productivity hacks that allow you to surface the real actions you need to take to get ahead.In this short book, David Vellacott lays out several key productivity hacks for better, more effective working.You will discover:How the “hustle and grind” boys have got it wrong when they try and get you work every minuteHow you start with your own micro and macro behavioursWhy eliminating, delegating and prioritising is key to productivityWhat 10 productivity habits are going to change your approach to being effectiveShort enough to read in one sitting, easy enough to apply instantly PRODUCTIVITY HACKS will allow you to master your time and do less and get better results.Get it now!

Principles of Accounting, Volume 1: Financial Accounting

Principles of Accounting is designed to meet the scope and sequence requirements of a two-semester accounting course that covers the fundamentals of financial and managerial accounting. Due to the comprehensive nature of the material, we are offering the book in two volumes. This book is specifically designed to appeal to both accounting and non-accounting majors, exposing students to the core concepts of accounting in familiar ways to build a strong foundation that can be applied across business fields. Each chapter opens with a relatable real-life scenario for today’s college student. Thoughtfully designed examples are presented throughout each chapter, allowing students to build on emerging accounting knowledge. Concepts are further reinforced through applicable connections to more detailed business processes. Students are immersed in the “why” as well as the “how” aspects of accounting in order to reinforce concepts and promote comprehension over rote memorization.

Principles of Accounting, Volume 2: Managerial Accounting

Principles of Accounting is designed to meet the scope and sequence requirements of a two-semester accounting course that covers the fundamentals of financial and managerial accounting. Due to the comprehensive nature of the material, we are offering the book in two volumes. This book is specifically designed to appeal to both accounting and non-accounting majors, exposing students to the core concepts of accounting in familiar ways to build a strong foundation that can be applied across business fields. Each chapter opens with a relatable real-life scenario for today’s college student. Thoughtfully designed examples are presented throughout each chapter, allowing students to build on emerging accounting knowledge. Concepts are further reinforced through applicable connections to more detailed business processes. Students are immersed in the “why” as well as the “how” aspects of accounting in order to reinforce concepts and promote comprehension over rote memorization.

How to Market a Book: Overperform in a Crowded Market (Reedsy Marketing Guides Book 1)

Writing a book is hard. Marketing it can be even harder.Marketing a book in 2021 can seem like a full-time job, what with the crazy number of things authors seem to be expected to do: social media, blog tours, advertising, price promotions, mailing lists, giveaways, you name it. But here’s a little secret: you don’t need to do all those things to successfully set your book on the path to success. What you need is a solid plan to find the one or two tactics that will work, and start to drive sales… in a minimum amount of time. And that’s exactly what you’ll find in this book.Instead of drowning you in information or inundating you with hundreds of different tactics and strategies that eventually prove fruitless, this book will guide you through a step-by-step framework to find the ones that actually work for you and your book, so that you can start marketing more efficiently.In particular, you’ll learn: ✓ How to change your mindset and sell more books with less effort.;✓ How to write books that guarantee a lasting, profitable career;✓ How to get Amazon’s Kindle Store to market your book for you;✓ How to get thousands of readers into your mailing list before you even release the book;✓ How to propel your book to the top of the charts at launch; and✓ How to automate your marketing so that you can spend less time marketing and more time writing.After helping over 150,000 authors crack the marketing code through a popular weekly newsletter, Reedsy’s Co-founder Ricardo Fayet is sharing everything he’s learned over the past few years in this beginner-friendly, jargon-free guide to book marketing.Best of all, the ebook version is and will always remain 100% FREE. Get your copy now and benefit from all the experience of a seasoned marketing professional.

The Unofficial Author's Guide To Selling Your Book On Amazon: The Top 5 Cheat Sheet for Self Publishing Authors (Self Publishing Disruption 1)

2021 Edition - This book is going to show you the top 5 secrets to selling your book on Amazon.These are rock solid proven tips that are sure to make your book more visible on the only online store that counts – Amazon.This Unofficial Guide answers many of the most important questions not addressed in KDP (Kindle Direct Publishing).What’s the best way to launch my book?How can I increase my book sales?How can I get hundreds if not thousands of reader to download by book?What’s the best way to get book reviews?This guide will show you how best to prepare your book to maximise sales, and find the ultimate sales solution: Getting Amazon to sell your books for you!Free bonus.This book links to an online learning center for self-publishing authors, with step-by-step guide lines on how to further improve your sales and marketing results. This is Book 1 in the "Self-Publishing” series. Get your copy today!

Debt Buster: Free Yourself From The Shackles In Less Than A Year (Standalone Self-Help Books)

Debt is pervasive all across society. We have all heard stories of someone who is currently suffering from it, and we all fear falling victim to its harmful embrace. Yet for many, guarding yourself against this evil seems difficult, if not impossible.In this book, I intend to teach you the knowledge and strategies that are necessary in order to not only guard against debt, but utterly destroy it if you have already fallen victim to it. Whether you only have a small amount and are looking to never deal with debt again, or you have an amount so large, escaping it seems impossible, this book contains the knowledge that you need in order to avoid and get rid of debt.